Frequently Asked Questions

Sign up for a free account, connect your calendars (Google, Outlook, or Apple), and the AI will immediately begin analyzing your schedule to suggest optimal meeting times. You can start scheduling meetings within minutes.

The Free plan includes 1 connected calendar, up to 10 meetings per month, a basic booking page, email reminders, and sync with Google and Outlook calendars. It is perfect for individuals getting started with AI scheduling.

Pro includes unlimited connected calendars, unlimited meetings, custom branded booking pages, SMS and email reminders, all calendar integrations, team availability views, priority support, and an analytics dashboard. Pro starts with a 14-day free trial.

Enterprise is designed for large teams and organizations. It includes everything in Pro plus SSO and SAML authentication, API access and webhooks, advanced security controls, a dedicated account manager, custom SLA, and advanced analytics.

Yes, both Pro and Enterprise plans come with a 14-day free trial. No credit card is required to start. You will get full access to all features during the trial period.

Yes, you can switch between monthly and annual billing at any time from your account settings. Annual billing offers a 20% discount compared to monthly billing.

Go to your Billing page in the dashboard and select the new plan. Upgrades take effect immediately. Downgrades take effect at the end of your current billing cycle.

We offer a 30-day money-back guarantee for your first Pro or Enterprise billing cycle. If you are not satisfied, contact support within 30 days for a full refund. The Free tier has no refund since it is completely free.

You can cancel your subscription anytime from the Billing page in your dashboard. After canceling, you will retain access until the end of your current billing period. We may also present a retention offer to help you stay.

Absolutely. We use industry-standard encryption (AES-256) for data at rest and TLS 1.3 for data in transit. We never sell your data. Enterprise plans include additional security controls like SSO, audit logs, and custom data retention policies.

We support Google Calendar, Microsoft Outlook, Apple Calendar, and any CalDAV-compatible service. Pro and Enterprise plans also integrate with Zoom, Microsoft Teams, Google Meet, and Slack.

API access is available on the Enterprise plan. It includes RESTful endpoints for scheduling, calendar management, and webhook support for real-time event notifications. Documentation is available in the developer portal.

Yes, team features are available on Pro and Enterprise plans. You can view team availability, create shared booking pages, set up round-robin scheduling, and manage role-based permissions.

Free users can reach us via email at support@calendarpilotai.co. Pro users get priority email support. Enterprise users receive a dedicated account manager with phone support at +1-213-698-7776 and Slack support.

If you exceed 10 meetings per month on the Free plan, you will be prompted to upgrade to Pro. You will never lose access to existing events or calendar connections.